Department Overview

  • QUALIFYING EVENTS: Contact Linda for any changes due to marriage, divorce, birth, death, adoption are qualifying events.  You need to contact Benefits within 30 days of a qualifying event in order to be eligible for certain coverages.  You are also obligated to alert Benefits with any changes in regard to Working Spouse insurance changes and/or insurance obtained by your dependents.  Contact Linda at 330 273 0203 if you have any questions.
  • Medical Mutual

    General Assistance:  1-800-382-5729
    24/7 Nurse Line:   1-888-912-0636
    **All review of claims for payment/denial must be requested within 180 days of claim determination**
  • Dental

    General Info:  1-800-833-7027
    Dentemax Line; 1-866-336-8251 
      - Not required to utilize a Dentemax Provider.      
      - Discounts apply to in-network Dentemax provider.
  • Vision (Vision Service Plan/VSP)

    General Info:  or 1-800-877-7195
    (an eye injury would be Medical Mutual; Vision screening is VSP)
     VSP has some  Hearing Aid Benefits.  Click on link then Special offers, Hearing Aids to find info on TruHearing.
  • Express Scripts   
    Prescription:  1-877-842-2879
    Caution: Auto refill can cost you and district excess dollars, if you do not cancel medicines that your physician has you discontinue or change.
  • Annual Stipend for Physical Exam

    To receive the wellness incentive to be paid in June 2017, you will be required to participate in either a district-sponsored biometric screening or screening via an annual physical with your physician AND fully complete the Vitality survey. The survey consists of two parts, the Vitality Health Review (VHR) and the Vitality Check. Both must be completed by 5/31/17 to receive the stipend.
    "No incentive shall be rendered for payment if verification is not received within dates required." 

Contact Information

  • Linda Serafin 
    Employee Benefit Specialist
    Phone: 330-273-0203
    Fax: 330-273-0507